Frequently Asked Questions (FAQ)

Find answers to common questions about setup, configuration, and troubleshooting in PteroCA.

1. How does it work? PteroCA is a client area management panel designed as a standalone project that integrates seamlessly with Pterodactyl via its API. Through the PteroCA panel, users can register, select a product (server) you've configured, and rent it for a specified period. It's important to note that when a user registers within PteroCA, an account with matching credentials is automatically created in Pterodactyl. This ensures that whenever a user rents a server through PteroCA, the server will be associated with that user not only in the PteroCA panel but also within the Pterodactyl panel itself. Depending on your configuration, users will have the flexibility to manage their servers either through PteroCA or directly within Pterodactyl. If a user fails to renew their server subscription or runs out of credits, the server will be automatically suspended. After an extended period without payment, the server will then be permanently deleted.

2. How is PteroCA built? PteroCA is built on the Symfony framework, ensuring a robust and scalable backend architecture. To facilitate efficient CRUD management, it leverages EasyAdmin, allowing for quick creation, editing, and administration of system entities as needed. The platform operates by communicating with Pterodactyl through its API. When a user purchases a server within the panel, PteroCA seamlessly provisions the server in Pterodactyl and manages its lifecycle, including configuration, monitoring, and automation of essential tasks. This architecture ensures a streamlined and user-friendly experience while maintaining high flexibility and extensibility.

3. How can I get support or share suggestions? If you need support or want to share suggestions, you can choose one of the following options: - Visit our GitHub repository and create an issue detailing your question, problem or suggestion. - Join our Discord server and open a ticket for direct assistance from our support team.

4. Is there a demo available? Yes! You can explore the panel by visiting our demo: https://demo.pteroca.com/

5. What is the official website of PteroCA? You can visit the official website here: https://pteroca.com/.

6. Where can I find project updates? Project updates are available in the following places: - On our GitHub repository under the Releases section, where all new versions and changes are listed. - On our Discord server, where we announce updates and provide relevant information. - In the Admin Area of the panel, where you can check if your panel version is up-to-date or if an update is available.

7. What if I encounter an issue with the panel? If you encounter an issue with the panel, please follow these steps: - Review the Troubleshooting section in the documentation, where common issues and solutions are provided. - If the issue persists, refer to first point and choose one of the available support options for further assistance.

8. Where can I see the project roadmap? You can view the roadmap here: https://pteroca.com/roadmap

9. Do you have a Crowdin page? Yes, you can view it here: https://crowdin.com/project/pteroca

10. Does PteroCA work with Jexactyl? Yes, most functionalities should work with Jexactyl, which is a fork of Pterodactyl. However, there are limitations due to the fact that the PteroCA plugin for Pterodactyl is not compatible with Jexactyl. As a result, server management from within the PteroCA panel will not be available. Despite this, users can still register and purchase a server through PteroCA. They can then log in to the Jexactyl panel using the same credentials to manage their server directly from there.

11. What is the PteroCA Plugin for Pterodactyl? The PteroCA Plugin is an add-on for Pterodactyl that is installed directly within the Pterodactyl project. Installing the plugin is straightforward and requires only a single command.

    You can read more about the plugin here.